Institute of Fundraising Technology Group

 

The Institute of Fundraising Technology Groups' - Conference 2009

Programme

Streams: A – Implementing CRM, B – Online Fundraising and New Media, C – Technology Management

09:15    Registration
09:45    Welcome / Morning KeyNote – Howard Lake - UK Fundraising
10:20
Session A
Achieving a single customer view - its not just a technical solution
Session A Data
Rob Gethen Smith - Tate
Session B
What charities really think of online giving and how to make the most of it
Session B Data
Jonathan Waddingham - JustGiving
Session C
Why Invitation to Tenders are a Bad Thing
Session C Data
Iain Pritchard - Sayer Vincent
11:20    Coffee
11:50
Session A
The evolution of the customer journey
Session A Data
Michelle de Souza - Age Concern and Help the Aged
Session B
Ask The Expert: A panel session
Session B Data
Philip King - Artez, Jonathan Waddingham - JustGiving More, Jon Parsons, The Woodland Trust
Session C
The Benefits of Outsourcing for NFPs
Session C Data
James Kliffen - Medecins Sans Frontieres
12:50    Lunch
14:00    Afternoon KeyNote
14:30
Session A
Implementing a Single Supporter View: A Panel Session
Session A Data
Michael Toothill - CRUK, Michelle de Souza - Age Concern and Help the Aged, Adrian Mitchell - Variety Club, Steve Thomas - Purple Vision
Session B
The Search for Sneezers: Online Fundraising in Epidemic Proportions
Session B Data
Philip King - Artez
Session C
Data Management On a Shoestring
Session C Data
David Eder and Mike Newens - Age Concern and Help the Aged
15:30    Coffee
16:00
Session A
DIY CRM in a recession
Session A Data
Dawn Varley and Keith Collins - Purple Vision
Session B
New Media Fundraising
Session B Data
Jon Parsons, The Woodland Trust
Session C
The Future Direction of IT
Session C Data
Peter Flory - Athena Consultants
17:00    Networking Reception and Raffle Draw