The Institute of Fundraising Technology Groups' - Conference 2009
Programme
Streams: A – Implementing CRM, B – Online Fundraising and New Media, C – Technology Management
09:15 Registration
09:45 Welcome / Morning KeyNote – Howard Lake - UK Fundraising
10:20
Session A
Achieving a single customer view - its not just a technical solution
Session A Data
Session B
What charities really think of online giving and how to make the most of it
Session B Data
Session C
Why Invitation to Tenders are a Bad Thing
Session C Data
11:20 Coffee
11:50
Session A
The evolution of the customer journey
Session A Data
Session B
Ask The Expert: A panel session
Session B Data
Session C
The Benefits of Outsourcing for NFPs
Session C Data
12:50 Lunch
14:00 Afternoon KeyNote
14:30
Session A
Implementing a Single Supporter View: A Panel Session
Session A Data
Session B
The Search for Sneezers: Online Fundraising in Epidemic Proportions
Session B Data
Session C
Data Management On a Shoestring
Session C Data
15:30 Coffee
16:00
Session A
DIY CRM in a recession
Session A Data
Session B
New Media Fundraising
Session B Data
Session C
The Future Direction of IT
Session C Data
17:00 Networking Reception and Raffle Draw