
| Session | A (Implementing CRM) |
B (Online Fundraising & New Media) |
C (Technology Management) |
|
|---|---|---|---|---|
| 09:45 | Twitter Facebook and Social Media: Follow the Donor Howard Lake - UK Fundraising
9 Mb Power Point Presentation |
|||
| 10:20 | Achieving a single customer view - its not just a technical solution
90 Kb Pdf file
Rob Gethen Smith - Tate |
What charities really think of online giving and how to make the most of it
13 Mb Power Point Presentation
Jonathan Waddingham - JustGiving |
Why Invitation to Tenders are a Bad Thing
0.5 Mb Power Point Presentation
Iain Pritchard - Sayer Vincent |
|
| 11:50 | The evolution of the customer journey
0.6 Mb Power Point Presentation
Michelle de Souza - Age Concern and Help the Aged |
Ask The Expert: A panel session | The Benefits of Outsourcing for NFPs
4.2 Mb Pdf file
James Kliffen - Medecins Sans Frontieres |
|
| 14:00 | Sustainability - Adapt or Die
Giles Hutchins - Atos Origin
1.5 Mb Power Point Presentation
|
|||
| 14:30 | Implementing a Single Supporter View: A Panel Session | The Search for Sneezers: Online Fundraising in Epidemic Proportions
21 Mb Pdf file
Philip King - Artez |
Data Management On a Shoestring
0.6 Mb Pdf file
David Eder and Mike Newens - Age Concern and Help the Aged |
|
| 16:00 | DIY CRM in a recession
1 Mb Power Point Presentation
Dawn Varley and Keith Collins - Purple Vision
|
New Media Fundraising
Jon Parsons, The Woodland Trust
No presentation for this session |
The Future Direction of IT
2.5 Mb Power Point Presentation
Peter Flory - Athena Consultants |
|